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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of James JABLONSKI

James JABLONSKI

September 4, 2026

5  out of  5
rating by James JABLONSKI
"The entire team consistently delivers prompt, knowledgeable, and courteous assistance with every inquiry. Their exceptional service truly goes above and beyond a five-star rating."
We responded:
"James, thank you so much for the fantastic review! 😊 I’m truly grateful for your kind words. It means a lot to hear that our entire team consistently delivers prompt, knowledgeable, and courteous assistance—and that you feel our service goes above and beyond.

We appreciate your trust and we’re here anytime you need us. 🙌"
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Mark Wiseman

August 27, 2026

5  out of  5
rating by Mark Wiseman
"Troy Pieper/State FarmInsurance has provided our family with exceptional service for many years. Kara Mills, our personal contact, takes care of us as though we are family. Gold star!"
We responded:
"Mark, thank you so much for the wonderful 5-star review! 😊 I’m truly grateful you and your family have trusted Troy Pieper and State Farm with your insurance needs for so many years.

Kara Mills is an amazing part of our team, and it means a lot that she takes care of you with that same care and attention you’d expect from family. Your “Gold star!” comment made our day—thank you again for your support and loyalty. 🙌"
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Dorothy Ann Dwyer

August 13, 2026

5  out of  5
rating by Dorothy Ann Dwyer
"Dawn and Troy assisted me in updating my Mortgage company's current Homeowner's Policy cost. There were several phone calls made, between myself and Dawn and the Mortgage Company. It was figured out with much kindness, patience and many efforts by all. Thank you for guiding me through this, Dawn and Troy! You are ALWAYS most willing and helpful!"
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Carrie Adkins

August 7, 2026

5  out of  5
rating by Carrie Adkins
"Kara is THE BEST to work with!!!"
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Gabe Tasker

August 5, 2026

5  out of  5
rating by Gabe Tasker
"Troy and his staff are awesome!"
We responded:
"Gabe, thank you so much for the wonderful review! 😊 We truly appreciate your trust and are here anytime you need us. 🙌"
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Gary Thomlison

August 3, 2026

5  out of  5
rating by Gary Thomlison
"Great service"
We responded:
"Thank you so much for the great review, Gary! 😊 We really appreciate it, and we’re here anytime you need us."
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Kevin Stengel

June 11, 2026

5  out of  5
rating by Kevin Stengel
"Troy is the best in the business. Would recommend him every day of the week!"
We responded:
"Hey Kevin, thanks so much for the amazing 5-star review! 😊 We’re honored by your kind words and thrilled to hear you feel Troy is the best in the business. We truly appreciate your trust and your recommendation—please don’t hesitate to reach out anytime! 🙌"
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Blake Kuester

June 5, 2026

5  out of  5
rating by Blake Kuester
"Great service from Dawn as always. Thank you for being you!!"
We responded:
"Blake, thank you so much for the wonderful review! 😊 I’m really glad to hear you received great service from Dawn as always. And thank you for the kind words—she truly loves what she does and it means a lot that you appreciate her. We’re here anytime you need us! 🙌"
Profile photo of NIKKI SIEBERT

NIKKI SIEBERT

June 1, 2026

5  out of  5
rating by NIKKI SIEBERT
"I cannot say enough great things about this insurance office. The level of service is truly exceptional, and it’s clear that they genuinely care about their clients.
Dawn and Kara are absolutely fantastic to work with. They are incredibly knowledgeable, thorough, and always take the time to make sure everything is explained clearly. No question ever goes unanswered, and you can tell they really know their stuff inside and out. Their attention to detail and commitment to getting everything right the first time is unmatched.
What really stands out is how responsive and helpful they are. Whether it’s a simple question or something more complex, they handle everything with professionalism, patience, and efficiency. It’s rare to find a team that combines this level of expertise with such outstanding customer service.
If you’re looking for an insurance office you can truly trust, I highly recommend working with Dawn and Kara. They consistently go above and beyond, and it makes all the difference."
We responded:
"Nikki, thank you so much for this incredible 5-star review! 😊 We’re genuinely honored by your kind words and so happy to hear you’ve had such an exceptional experience.

Dawn and Kara truly love helping clients feel confident—taking the time to explain everything clearly, answering every question, and making sure details are right the first time. Your note about their responsiveness and professionalism means the world to us.

Thank you again for your trust and for recommending us—we truly appreciate you! 🙌
"
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S Ka

May 29, 2026

5  out of  5
rating by S Ka
"Really wonderful to deal with. Dawn is especially helpful and knowledgeable and always able to find the answers I need."
We responded:
"Thank you so much for the great review, Stacey! 😊 We’re really happy to hear you’ve had such a wonderful experience. Dawn truly loves helping, and it means a lot that she’s been able to provide the answers you need. Thanks again for trusting our office and State Farm!"
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Laura Morrison

May 28, 2026

5  out of  5
rating by Laura Morrison
"Troy Pieper has been my State Farm agent for over a decade, and I've been super happy with my experience. That is because of the incredibly competent and professional office staff that he has, who always answer all of my questions quickly and thoroughly and ensure that I get what I need to handle my business. I would recommend them for all of your insurance needs."
We responded:
"Thank you so much for the wonderful review! I truly appreciate your trust over the past decade, and I’m so glad to hear you’ve had a great experience with our office staff. We’re committed to answering your questions quickly and thoroughly so you always get what you need to handle your business. Thanks again for the recommendation—we’re here anytime you need us! 😊"
Profile photo of Laura Adam

Laura Adam

May 28, 2026

5  out of  5
rating by Laura Adam
"Kara always takes amazing care of us keeping on top of what is best for our household."
We responded:
"Thank you so much for the kind review! I’m really happy to hear Kara is taking amazing care of you and helping keep everything aligned with what’s best for your household. We truly appreciate your trust and are always here whenever you need us! 😊"
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Kim Hunnell

May 27, 2026

5  out of  5
rating by Kim Hunnell
"Dawn is great at helping me navigate all of my insurance needs!"
We responded:
"Thank you so much for your review! I really appreciate your kind words about Dawn—she truly loves helping people feel confident while navigating their insurance needs. We’re also glad you found our pricing reasonable. If you ever need help with a claim or anything else, we’re here for you! 😊"
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Theo B

May 27, 2026

5  out of  5
rating by Theo B
"Figuring out your insurance is never fun but if I have to do it I want Dawn helping me out! She made the entire experience a delight!! She clearly explained the whole policy and made me feel confident I made the right choice choosing Troy as my agent and State Farm as my insurance. She’s the best!!"
We responded:
"Thank you so much for the amazing review, Theo! 😊 I’m really glad to hear Dawn made the process feel easy and even enjoyable. Her goal is always to clearly explain everything so you feel confident in the coverage you choose—so it means a lot that you felt that way. Thanks again for trusting Troy and State Farm—we’re here anytime you need us!"
Profile photo of Dover339

Dover339

May 27, 2026

5  out of  5
rating by Dover339
"Dawn did a great job with my policies. She kept me informed every step of the way."
We responded:
"Thank you so much for the great review! 😊 I’m glad to hear Dawn did an excellent job with your policies and kept you informed every step of the way. We’re also happy you found a great price. If you ever need anything else, we’re here for you!"
Profile photo of Michelle Rogers

Michelle Rogers

May 27, 2026

5  out of  5
rating by Michelle Rogers
"Dawn is fantastic! Super knowledgeable, eager to help and so sweet to work with!"
We responded:
"Thank you so much for the 5-star review, Michelle! 😊 I really appreciate your kind words about Dawn. She truly is super knowledgeable, eager to help, and absolutely loves making the process easy and pleasant. We’re grateful for your trust—please don’t hesitate to reach out anytime!"
Profile photo of Steve Myers

Steve Myers

May 27, 2026

5  out of  5
rating by Steve Myers
"Excellent customer service!!!"
We responded:
"Thank you so much for the 5-star review, Steve! 😊 We truly appreciate your kind words about our customer service—our team is always here to help. Thanks again for trusting State Farm!"
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Mary Schriewer

May 27, 2026

5  out of  5
rating by Mary Schriewer
"Consulted with Dawn Neilson on insurance for me and family. She was very thorough and most importantly very patient with us."
We responded:
"Thank you so much for the wonderful 5-star review, Mary! 😊 I really appreciate your kind words about Dawn Neilson. She takes pride in being thorough and patient—especially when it comes to helping you and your family feel fully confident in your coverage. Thanks again for trusting my office and State Farm!"
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alicia kuester

May 27, 2026

5  out of  5
rating by alicia kuester
"Dawn @ Troy’s office is fabulous to work with"
We responded:
"Thank you so much for the 5-star review, Alicia! 😊 We’re thrilled to hear Dawn @ Troy’s office was fabulous to work with. We truly appreciate your support, and we’re here anytime you need us!"
Profile photo of Kathy Hicks

Kathy Hicks

April 28, 2025

5  out of  5
rating by Kathy Hicks
"Dawn helped my sister and I setup a new home owner insurance policy for the home we inherited after my mom passed away last year. She was caring and let me cry as we were discussing the details. Thank you Dawn!"
We responded:
"Thank you so much, Kathy, for sharing your experience. We are truly sorry for your loss and are grateful you entrusted us to help during such an emotional time. Dawn is dedicated to providing not just insurance support but genuine care, and your kind words mean the world to our team. Please know we're always here for you and your family whenever you need us. - Troy"
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Krishna Sinanan

April 11, 2025

5  out of  5
rating by Krishna Sinanan
"This team is highly accessible and responsive; awesome to work with and highly recommended."
We responded:
"Thank you so much, Krishna! We truly appreciate your kind words and recommendation. Our team works hard to be accessible and responsive, so hearing that reflected in your experience means a lot. We’re here when you need us—thanks again for being part of the Troy Pieper State Farm family! - Troy"
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Alicia Pieper

April 7, 2025

5  out of  5
rating by Alicia Pieper
"Great office staff and customer service - helped with my auto insurance and home insurance when I bought my house a few years ago. Troy has been very helpful with going between my mortgage company for my home policy!"
We responded:
"Hi Alicia, thank you so much for your kind words! We're thrilled to hear that our team has been able to assist you with both your auto and home insurance needs. Please don't hesitate to reach out if there's anything else we can do for you - Troy Pieper State Farm Agent”
"
Profile photo of Laura Diekemper

Laura Diekemper

January 26, 2025

5  out of  5
rating by Laura Diekemper
"I have my insurance coverage with Troy Pieper. The staff is great. Dawn has been great to work with whenever I needed to call the office."
We responded:
"Thank you for your 5-star review, Laura! We're so glad to hear that you've had a great experience with our team, especially with Dawn. We appreciate your trust in us and are always here whenever you need assistance! - Troy"
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Devin Neilson

January 25, 2025

5  out of  5
rating by Devin Neilson
"Dawn is FANTASTIC!"
We responded:
"Thank you for your kind words, Devin! We're thrilled to hear that you had a fantastic experience. Dawn and our entire team appreciate your support! - Troy"
Profile photo of Jax Powell

Jax Powell

January 16, 2025

5  out of  5
rating by Jax Powell
"Troy has gone above and beyond in helping my wife and I deal with multiple, complicated car accidents - in addition to assisting us when we bought our first home. Truly great service!"
We responded:
"Thank you for your kind words, Jax! We're so glad to hear that we were able to assist you and your wife through both the challenges of multiple car accidents and the exciting milestone of purchasing your first home. Providing great service and support during important moments like these is what we strive for. We truly appreciate your trust in our agency and are always here whenever you need us. - Troy"