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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura Diekemper

Laura Diekemper

January 26, 2025

5  out of  5
rating by Laura Diekemper
"I have my insurance coverage with Troy Pieper. The staff is great. Dawn has been great to work with whenever I needed to call the office."
We responded:
"Thank you for your 5-star review, Laura! We're so glad to hear that you've had a great experience with our team, especially with Dawn. We appreciate your trust in us and are always here whenever you need assistance! - Troy"
Profile photo of Devin Neilson

Devin Neilson

January 25, 2025

5  out of  5
rating by Devin Neilson
"Dawn is FANTASTIC!"
We responded:
"Thank you for your kind words, Devin! We're thrilled to hear that you had a fantastic experience. Dawn and our entire team appreciate your support! - Troy"
Profile photo of Jax Powell

Jax Powell

January 16, 2025

5  out of  5
rating by Jax Powell
"Troy has gone above and beyond in helping my wife and I deal with multiple, complicated car accidents - in addition to assisting us when we bought our first home. Truly great service!"
We responded:
"Thank you for your kind words, Jax! We're so glad to hear that we were able to assist you and your wife through both the challenges of multiple car accidents and the exciting milestone of purchasing your first home. Providing great service and support during important moments like these is what we strive for. We truly appreciate your trust in our agency and are always here whenever you need us. - Troy"
Profile photo of Mark Felts

Mark Felts

December 12, 2024

5  out of  5
rating by Mark Felts
"Payton Lear took over my account when I had only my car insured with State Farm. She thoroughly and painstakingly researched pricing and benefits such that I could include both my motorcycle and my housing at a savings of nearly $800/year. She went above and beyond to accommodate every insurance need I expressed and then exceeded those expectations. All was accomplished with a smile and a consistently upbeat manner. She is a credit to State Farm and to Troy's office and a consummate professional! Thank you Troy & State Farm....and a very sincere THANK YOU to Payton who was the motivated "boots on the ground" that resulted in a loyal and appreciative client!!"
We responded:
"Mark, thank you so much for your amazing review! I am thrilled to hear about your experience with Payton. Her dedication to researching your insurance needs and finding options that work for you reflects her commitment to service. It’s wonderful to know that she met your expectations, all while bringing positivity and enthusiasm to the process. I’m incredibly proud to have Payton on our team. Thank you for choosing my office for your insurance needs. We’re so grateful for your loyalty and we’re here for you whenever you need us! -Troy "
Profile photo of shawn groenke

shawn groenke

November 26, 2024

5  out of  5
rating by shawn groenke
"Dawn Neilson works out of Troy Pieper office and I have been doing business with her for about a year now. She has been awesome to work with if I have a problem. She handles it doesn't matter how long it takes. But she gets the information that I need. I'm very thankful. Appreciate it for her handling. All my problems. The office is very friendly and it feels like one big family. I Always had problems with the dry safe Beacon. And her and Troy have always tried. Help me out the best. They could on solving the problems. I recently start looking for another insurance agent. Because that issue with the drive safe. I found another company that was way way cheaper. But I stayed with this office. Do the fact dad dawn? Is always taking good care of me. I rather have the great service. Then the cheaper rate. So if you want a State Farm agency that really takes good care of you, you need to Go to troy pipers, office and Dawn Nelson You will not be disappointed."
We responded:
"Shawn, thank you so much for sharing your thoughtful review! It means so much to know how much you appreciate the care and dedication Dawn and the entire team at my office provide. I’m so glad to hear that Dawn has been there to assist you with any challenges, going the extra mile to make sure your needs are met. Your loyalty, even when faced with other options, speaks volumes, and inspires us to continue serving the community like we do. We’re so grateful to have you as part of our family and will strive to make every experience a positive one. Thank you again for your kind words! -Troy"
Profile photo of Sandy Jacobson

Sandy Jacobson

November 21, 2024

5  out of  5
rating by Sandy Jacobson
"The staff at Troy's office is great. Kara has always been so helpful whenever I have needed anything!."
We responded:
"Thank you, Sandy, for your kind words and for taking the time to share your experience! We're thrilled to hear that Kara, and the rest of our team have been able to assist you whenever you needed. If there’s anything else we can help you with, don’t hesitate to reach out. We truly appreciate your trust in Troy Pieper State Farm! - Troy"
Profile photo of Scott Yankey

Scott Yankey

October 1, 2024

5  out of  5
rating by Scott Yankey
"I changed to state farm from progressive a little over a year ago. I had a series of bad luck, had problems with app, which was my fault, and I'm old school. I like to talk to a person. Dawn never made me feel like I was bothering her. She's very calm and made me feel at ease. And more important, when we were setting up my coverage, she spent extra time and asked me many personal questions to get me the correct coverage that fit me as an individual. Unfortunately I had to find out the hard way but I had all the coverage I needed because of her ."
We responded:
"Thank you for leaving a review, Scott! I’m very proud of my team’s ability to help our Good Neighbors feel at ease when working with insurance. I’m so glad to hear Dawn was able to help you through this ordeal. It is our pleasure to serve you. If there is anything more, we can do for you, please don’t hesitate to reach out to my office. Thank you for choosing State Farm! -Troy"
Profile photo of Alicia Pieper

Alicia Pieper

September 24, 2024

5  out of  5
rating by Alicia Pieper
"Great office staff and customer service - helped with my auto insurance and home insurance when I bought my house a few years ago. Troy has been very helpful with going between my mortgage company for my home policy!"
We responded:
"Hi Alicia, thank you so much for your kind words! We're thrilled to hear that our team has been able to assist you with both your auto and home insurance needs. Please don't hesitate to reach out if there's anything else we can do for you - Troy Pieper State Farm Agent” "
Profile photo of karen sepe

karen sepe

June 15, 2024

5  out of  5
rating by karen sepe
"I just wanted to give a shout out to Dawn. She always goes above and beyond to help with all my insurance needs. She is professional, friendly and quick to help with any insurance questions. I highly recommend!"
We responded:
"Hi Karen, we really appreciate the great review! I will let Dawn know."
Profile photo of Joe Keipp

Joe Keipp

June 10, 2024

5  out of  5
rating by Joe Keipp
"Dawn was very professional, knowledgeable, and quick to respond to all of my questions, and providing quotes. The greatest compliment I can give her, is referring my family and friends. Thank you Dawn!"
We responded:
"Thanks Joe! Appreciate the great review! I will pass this on to Dawn. "
Profile photo of Matt Alt

Matt Alt

May 6, 2024

5  out of  5
rating by Matt Alt
"Dawn was amazing! One phone call took care of all of my issues. You won’t be disappointed!"
We responded:
"Hi Matt, thanks so much for the great review! I will pass this on to Dawn."
Profile photo of Nathaniel Noss

Nathaniel Noss

May 23, 2022

1  out of  5
rating by Nathaniel Noss
"Please stop spam calling me."
Profile photo of Shareka

Shareka

October 6, 2019

5  out of  5
rating by Shareka
"Very professional!"
Profile photo of Mandy Manley

Mandy Manley

February 13, 2015

5  out of  5
rating by Mandy Manley
"Troy has been my State Farm Insurance Agent for nearly 10 years, and he's always been very helpful and more than willing to take the time to explain things to me. He always makes time to sit down in person and review options and is well-versed in all things you'd want from your insurance agent. I'm happy to recommend him and his team!"